Privacy Policy

Last Updated: February 8, 2026

1. Introduction

Verification-tdbank Global ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy informs you about how we collect and process your personal data through your use of our website, including any data you may provide when you sign up for our newsletter, purchase a product, register for a course, or contact us.

Our website is not intended for children, and we do not knowingly collect data relating to children.

2. Data Controller

Verification-tdbank Global, located at 9 Roches St, Prior's-Land, Limerick, V94 X3Y4, Ireland, is the data controller responsible for your personal data.

If you have questions about this privacy policy or our data practices, please contact our Data Protection Officer at:

• Email: privacy@verification-tdbank.com
• Phone: +353 61 414 806
• Post: Data Protection Officer, Verification-tdbank Global, 9 Roches St, Prior's-Land, Limerick, V94 X3Y4, Ireland

3. Personal Data We Collect

We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped as follows:

3.1. Information You Provide to Us

• Identity Data: includes first name, last name, title, and organization name
• Contact Data: includes email address, telephone number, and postal address
• Financial Data: includes payment card details (processed securely through our payment processors)
• Transaction Data: includes details about payments to and from you and other details of products and services you have purchased from us
• Profile Data: includes your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses
• Marketing and Communications Data: includes your preferences in receiving marketing from us and our third parties and your communication preferences

3.2. Information We Collect Automatically

• Technical Data: includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website
• Usage Data: includes information about how you use our website, products, and services

4. How We Collect Your Personal Data

We use different methods to collect data from and about you including through:

• Direct interactions: You may give us your Identity, Contact, and Financial Data by filling in forms or by corresponding with us by post, phone, email, or otherwise. This includes personal data you provide when you:
• Apply for our products or services
• Create an account on our website
• Subscribe to our publications
• Request marketing to be sent to you
• Enter a competition, promotion, or survey
• Give us feedback or contact us
• Automated technologies or interactions: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies. Please see our Cookie Policy for further details.
• Third parties or publicly available sources: We may receive personal data about you from various third parties and public sources, such as analytics providers, advertising networks, and search information providers.

5. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• Where we need to perform the contract we are about to enter into or have entered into with you
• Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests
• Where we need to comply with a legal obligation
• Where you have provided consent

5.1. Purposes for Which We Will Use Your Personal Data

We have set out below a description of the ways we plan to use your personal data and the legal bases we rely on to do so:

• To register you as a new customer: Processing your Identity and Contact Data to perform our contract with you
• To process and deliver your order: Processing your Identity, Contact, Financial, Transaction, and Marketing and Communications Data to perform our contract with you and for our legitimate interests
• To manage our relationship with you: Processing your Identity, Contact, Profile, and Marketing and Communications Data to perform our contract with you, to comply with a legal obligation, and for our legitimate interests
• To administer and protect our business and website: Processing your Identity, Contact, and Technical Data for our legitimate interests and to comply with a legal obligation
• To deliver relevant website content and advertisements: Processing your Identity, Contact, Profile, Usage, Marketing and Communications, and Technical Data for our legitimate interests
• To use data analytics: Processing your Technical and Usage Data for our legitimate interests
• To make suggestions and recommendations: Processing your Identity, Contact, Technical, Usage, and Profile Data for our legitimate interests

5.2. Marketing

We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising.

We may use your Identity, Contact, Technical, Usage, and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services, and offers may be relevant for you.

You will receive marketing communications from us if you have requested information from us or purchased services from us and you have not opted out of receiving that marketing.

5.3. Opting Out

You can ask us to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by contacting us at any time.

Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a product/service purchase, warranty registration, product/service experience, or other transactions.

6. Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider:

• The amount, nature, and sensitivity of the personal data
• The potential risk of harm from unauthorized use or disclosure
• The purposes for which we process your personal data
• Whether we can achieve those purposes through other means
• The applicable legal, regulatory, tax, accounting, or other requirements

6.1. Specific Retention Periods

• Contact form submissions: 2 years from the date of submission
• Course registration data: 7 years after course completion (for accreditation and certification purposes)
• Financial transaction records: 7 years (to comply with tax and accounting regulations)
• Marketing preferences: Until you opt-out or request deletion

7. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

8. International Transfers

We may share your personal data within our group and with external third parties, which may involve transferring your data outside the European Economic Area (EEA).

Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

• We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission
• Where we use certain service providers, we may use specific contracts approved by the European Commission which give personal data the same protection it has in Europe
• Where we use providers based in the US, we may transfer data to them if they are part of the Privacy Shield which requires them to provide similar protection to personal data shared between Europe and the US

9. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data:

• Right to Access: You have the right to request a copy of the personal data we hold about you.
• Right to Rectification: You have the right to request that we correct any incomplete or inaccurate personal data we hold about you.
• Right to Erasure: You have the right to request that we delete your personal data in certain circumstances.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data in certain circumstances.
• Right to Data Portability: You have the right to request that we transfer your personal data to you or to a third party in certain circumstances.
• Right to Object: You have the right to object to our processing of your personal data in certain circumstances.
• Rights in Relation to Automated Decision Making and Profiling: You have the right not to be subject to decisions based solely on automated processing, including profiling, which produce legal effects or similarly significantly affect you.

If you wish to exercise any of these rights, please contact our Data Protection Officer using the contact details provided above.

9.1. No Fee Usually Required

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive. Alternatively, we could refuse to comply with your request in these circumstances.

9.2. What We May Need From You

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

9.3. Time Limit to Respond

We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

10. Cookie Management

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them, please see our Cookie Policy.

You can manage your cookie preferences at any time by clicking Cookie Settings.

11. Third-Party Links

Our website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.

12. Changes to the Privacy Policy

We may update this privacy policy from time to time. We will notify you of significant changes by posting the new privacy policy on our website with a prominent notice or by sending you a notification directly. We encourage you to review this privacy policy periodically to stay informed about how we are protecting your information.

13. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact our Data Protection Officer at:

• Email: privacy@verification-tdbank.com
• Phone: +353 61 414 806
• Post: Data Protection Officer, Verification-tdbank Global, 9 Roches St, Prior's-Land, Limerick, V94 X3Y4, Ireland

You have the right to make a complaint at any time to the Data Protection Commission (DPC), the Irish supervisory authority for data protection issues (www.dataprotection.ie). We would, however, appreciate the chance to deal with your concerns before you approach the DPC, so please contact us in the first instance.